Privacy Policy

1. Who is responsible

The controller of your personal data is WGB Soluções de Software Ltda., CNPJ [ 00.000.000/0001-00 ], Santa Rita do Sapucaí, MG, Brazil, operating as ALKWAR.

Data protection officer (Encarregado / DPO): [ Name ], privacy@alkwar.com.

2. What we collect

Data you send us: name, work email, company, phone and the content of your messages.

Data collected automatically: IP address, browser, pages visited and cookies, as described in section 7.

Data from client systems that we process during a project is covered by the data processing agreement of that contract.

3. Why we use it, and the legal basis

To answer requests and prepare proposals: pre-contractual steps (LGPD art. 7, V; GDPR art. 6(1)(b)).

To perform contracts and issue invoices: contract performance and legal obligations.

To measure and improve this website: legitimate interest, or consent where required.

To send newsletters: consent, which you can withdraw at any time.

4. Sharing

We share data only with providers that help us operate, such as hosting, email and CRM, under contracts that require them to protect it. We do not sell personal data.

5. International transfers

Our team is in Brazil and some providers are in the United States or the European Union. Transfers follow LGPD art. 33 and GDPR chapter V, using standard contractual clauses or adequacy decisions where applicable.

6. Retention

Contact data is kept while needed to answer you and for [ 00 ] months afterwards. Contract and invoice data is kept for the periods required by Brazilian law.

7. Cookies

We use essential cookies to run the site and, with your consent, analytics cookies. You can change your choice at any time in the cookie settings.

8. Your rights

Under LGPD (art. 18) and GDPR (arts. 15 to 22) you may request access, correction, deletion, portability, restriction or objection, and withdraw consent. Write to privacy@alkwar.com.

You may also complain to Brazil’s ANPD or to the data protection authority of your EU country.

9. Changes

Changes are published on this page with a new date.